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Welcome to the e-Lar Frequently Asked Questions. Here you can find the answers to many of the questions that might come up as you use our products.

1. How to completely install the e-Lar system?
2. How to install the driver of Video Capture Card?
3. How to Install Capture Card Driver For Windows 2000 / XP?
4. How to update capture card driver for Windows 2000 / XP?
5. Why some of cameras don't display image?
6. Why does the camera image slow when going to record?
7. What are some other settings I need to note?
8. Which CODEC is best for e-Lar?
9. How to partition the disk?

1. How to completely install the e-Lar system?

Follow the steps below to properly install the e-Lar system:

  1. Install Video Capture Card/s --Shut down the Video Host Server PC, open up its side cover and insert the e-Lar Video Capture Card into an available PCI Slot on the Mother Board and then Re-Boot the Video Host Server. Then when the system detects a new Hardware Device - select the Driver from eBT878-WDMDrv_X (X is B or C) in CD and install. [NOTE] If your system is Windows XP, please don't use the built-in driver in Windows system. It HAS TO use the driver in e-Lar CD.
  2. Install DirectX8.1 - For Windows 2000 or XP, skip the installation of DirectX8.1. If you are not running Windows 2000 or XP then you need to insert the Installation CD, open up the [DirectX81] Folder, click on Win 2000 or Win 98 / ME and then click on the [DX81Eng.exe]. A system re-start will be required to complete the installation.
  3. Install e-Lar STD, RIO or PRO Software - From the Installation CD, Run Setup.exe or select the [e-Lar] Folder, open it and then Click on the [Setup.exe] application and install into your Video Host Server.
  4. Install Rockey (USB Dongle Driver) -- During installing e-Lar software, you will be required to install Rockey's USB Dongle Driver for software protection. Please install its driver first. After finishing the driver's installation, you can plug-in the USB Dongle into any USB port, and then Windows will automatically complete the installation of USB Driver.
  5. Install Serial Number - After installing Rockey Driver, it requests the setup of e-Lar's Serial Number. Because the "SERIAL NUMBER" is burnt into Rockey Dongle, you just click "Read SN" to get the serial number and enter the other field data then click "Install" to complete the installation. <NOTE> If you can not finish this step during e-Lar's setup, you can manually run "Enter Serial Number" from Windows's [Start] menu.
  6. Install CBRender.ax - e-Lar's setup will automatically install CBRender.ax after completing the above steps. If it successfully installs CBRender.ax, a message "DllRegisterServer C:\Windows\CBRender.ax succeeded" will be prompted. <Note> If it is not successful, you can manually run "regsvr32 CBrender.ax" (here regsvr32 is a registry program in "Windows\system" or "Winnt/system32") from DOS command mode or run "Installax.bat" from "eBT878_WDMDrv_VCCB\TestProgram".
  7. Run e-Lar STD/RIO/PRO - Click [e-Lar STD/RIO/PRO Program] from [Start]>>[Program Files] to start the e-Lar application.
  8. Test VCC_X - The folder "eBT878-WDMDrv_X\TestProgram" provides testing program to check if VCC_X driver is correctly installed. Before running this test program, the "CBRender.ax" file must be installed first.

 

2. How to install the driver of Video Capture Card?
(VCC_B is the capture card Series-B)

  1. Turn e-Lar Host Video Server power OFF and open the Casing,
  2. Insert single VCC_B capture card into one available PCI slot - Please make sure the Card number is different to insert multiple cards. The VCC_B card number is VCC_B0 (A01 on board), VCC_B1(A02), VCC_B2(A03) and VCC_B3 (A04). It can not work for same multiple VCC_B card numbers on same PC.
  3. Fix the VCC_Bx capture card inside PC case's bracket,
  4. Put casing back onto the PC,
  5. Turn PC Power ON to install the Capture Card Driver,
  6. When your Windows 98(SE) / ME / 2000 / XP starts, it will detect the new VCC_Bx card and request the installation of its Driver,
  7. Put the e-Lar CD into CD drive,
  8. Follow the instruction of Windows dialog box to specify the location of VCC_B driver at CD's directory as \eBT878-WDMDrv_VCCB. For Windows 2000 and XP, Please don't use the default driver provided by your Windows system - You HAVE TO use the e-Lar's Driver in folder "eBT878_WDMDrv_B".
  9. The file "e-Lar Documents\e-Lar User & Ops Guides\VCC_B Driver for Windows 2000 XP.doc" explains the steps to install driver on Windows XP. OR You can refer to "VCC_B Driver Update for Windows 2000 XP.doc" to update the driver, if you have chosen the Windows default driver.
  10. After finishing the setup, go to the [Start]->[Settings]->[Control Panel]-> Select [system]-> click [Device Manager] to display the entries as follows:
    BT878, WDM Audio Capture (VCC_B0 for 4 Cams)
    BT878, WDM Audio Capture 1 (VCC_B1 for 4 Cams)
    BT878, WDM Audio Capture 2 (VCC_B2 for 4 Cams)
    BT878, WDM Audio Capture 3 (VCC_B3 for 4 Cams)
    BT878, WDM Video Capture ( VCC_B0 for 4 Cams)
    BT878, WDM Video Capture 1 ( VCC_B1 for 4 Cams)
    BT878, WDM Video Capture 2 ( VCC_B2 for 4 Cams)
    BT878, WDM Video Capture 3 ( VCC_B3 for 4 Cams)
  11. Note however that BNC connectors (AV1-IN, AV2-IN, AV3-IN and AV4-IN) are Cam1, Cam2, Cam3, & Cam4 respectively - and if no active camera is connected to each BNC connector, that Cameras View will be BLUE in color.

 

3. How to Install Capture Card Driver For Windows 2000 / XP

  1. Detect a new hardware after restart computer. Shown as window:
    Note: Before continuing, remember to copy \eBT878-WDMDrv folder from CD into hard disk C:. Refer to User's Guide.
  2. Click [next] button
  3. Click [Display a list of known drivers for this device so that I can choose a specific].
  4. Click [next] button.
  5. Scroll to select [Sound, video and game controllers] and click to highlight it.
  6. Click [next] button.
  7. Click [Have Disk] button.
  8. Click [Browse…] button.
  9. Double click [eBt878-WDMDdrv] folder.
  10. Click [Open] button.
  11. Click [OK] button.
  12. As per "Card Number" shown on board or card bracket to select driver and to install.
    Card No. A01 --- Audio or Video Capture
    Card No. A02 --- Audio or Video Capture1
    Card No. A03 --- Audio or Video Capture2
    Card No. A04 --- Audio or Video Capture3
    Note: A.You can click [Have Disk] Button to confirm the driver from again.
    B.You have to install Audio driver first, and then install video driver.
  13. Click [next] button.
  14. Click [Yes ] button.
  15. Click [Finish] Button to close it. Then it will find a new hardware again. You have to repeat all of the steps to install the card 's video driver.


4. How to update capture card driver for Windows 2000 / XP?
Windows 2000/XP already has the driver for the BT878 chip, however it is not for e-Lar's Video capture card (although it also uses BT878 chip). If you have installed the card's audio and video driver, but the e-Lar can not work. It means that the capture card driver is not properly installed. Please follow the below steps to update driver. ( The e-Lar CD provides complete snapshots intructing how to update the driver with pictures one by one)

  1. Click [Start] button' [Setting] ' [Control Panel],
  2. Double Click [System] Icon,
  3. Click [Hardware] folder,
  4. Click [Device Manager] button,
  5. Double click[Sound, video and game controllers],
  6. Point to [BT878 - WDM Video Capture 3], then click the right button of mouse.
  7. Click to [Properties],
  8. Click [Driver] folder.
  9. Click [Update Driver] Button.
  10. Click [Next] button.
  11. Click [Display a list of known drivers for this device so that I can choose a specific]. Then click [Next] button.
  12. Click [Browse…] button.
  13. Select C: and double click [eBt878-WDMDdrv] folder.
  14. Click [Open] button.
  15. Click [OK] button.
  16. As per "Card Number" shown on board or card bracket to select driver and to update.
  17. Card No.A01 --- Audio or Video Capture
  18. Card No.A02 --- Audio or Video Capture1
  19. Card No.A03 --- Audio or Video Capture2
  20. Card No.A04 --- Audio or Video Capture3
  21. Click [next] button.
  22. Click [Yes] button to update driver.
  23. Note: This card is not Microsoft digital signature, but it can work correctly with windows.
  24. Click [Finish] Button to close it. Then you can update other capture card's drivers as above steps.

 

5. Why some of cameras don't display image?

  1. If camera screen is BLUE screen, it is no camera signal - please check the video signal connector or power of cameras..
  2. If camera screen is BLACK, check if the DirectX8.1 or CBRender.ax is not installed (see Q1.9)
  3. Check the usage of shared system IRQ. Some PC motherboards will decrease the performance if too many PCI cards share same IRQ. From [Start] ' [Programs] ' [Accessories] ' [System Tools] ' [System Information], check Hardware Resources' IRQs and change from BIOS CMOS settings as required.

 

6. Why does the camera image slow when going to record?
Turn on "Quick Compression", if you choose "IndeoR Video X" CODEC

 

7. What are the other setting I need to note?

  1. 1.Turn off Screen Saver feature by going to the Desktop, click right button of mouse to select [Display Properties] ' [Screen Saver] ' [Settings] as below:
    2.Turn off automatic cleanup for "Recycle Bin" on each selected recording disk .

 

8. Which CODEC is best for e-Lar?
When Microsoft Windows Operating Systems (OS) are installed they are pre-loaded with standard Video Compress and Decompress CODEC's from Microsoft and Intel.
In Playback MODE, the OS automatically, detects, selects and assigns (from all CODEC's that have been pre-loaded) the correct Decompress CODEC and applies it so normal Video Viewing is achieved.

In e-Lar Security Host Software packages, you can optionally Install ADDITIONAL CODEC's as well as nominated ANY CODEC to be used for RECORDING Compression.
Third Party CODEC's are being developed and improved all the time and the BEST recommended third party CODEC is MPEG4 V5.0.2 or above from DivXNetworks, Inc. at www.divx.com.

If you download and apply the DivX Professional Version, it Compresses at very small Frame Size (around 6 K / Frame at 100 % Quality) as well as at 320 * 240 Size.

Whilst this is already extremely good, what's SPECIAL about this version is the RE-SIZE function which when Applied, on RECORD (Compresses at around 12 K / Frame) and in PLAYBACK allows you to RE-SIZE each Frame up to full screen (960*720) without loosing picture Quality.

 

9. How to partition the disk?

e-Lar provides multiple disks cyclic recording, so carefully plan the disk partitions to store live images at max recording days. Normally for the multiple disks, we can partition those disks with D:, E:, F: G:, …, Y at total 24 partitions (not include CD-ROM, C: and Floppy A as well as B). If total available disk space for recording is below 240Gbytes, we suggest each partition is around 10 Gbytes. For over 240 Gbytes, select number of partitions and partition size at (Total recording space / No of Partitions). E-Lar removes the full partition which is the oldest time when all of disk partitions are full, not remove film by film.

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